• A client accessing the website with a laptop and phone

    Local independent charity providing free, confidential, impartial advice for residents in Wigan, Leigh and Makerfield.

    View our 'help yourself' resources
  • Donations to Citizens Advice Wigan Borough

    Please donate today

    Citizens Advice Wigan Borough is a non-profit charity organisation that relies solely on funding streams and donations in order to continue operating. If you would like to support our services and offer a donation please click on the button below.

    Donating to us helps ensure that we can continue to run our services and help other clients in need of advice and support.

    One off donations start from £5. Direct debit monthly donations start from £2 per month. Your support is greatly appreciated.

    Donate now
  • Volunteer at work

    Make a difference. Volunteer for us!

    “Volunteering at Citizens Advice Wigan Borough has given me experience working with a diverse group of individuals in order to broaden my knowledge. I’m passionate about wanting to make a positive difference within a person's life. By working here, I can help people to find options to make this happen.”

    Volunteer with us
  • Young people

    We're here to help young people across the borough

    Advice for young people

How would you like to move forward?

Help yourself

Our self help material provides the fastest way to gain knowledge and understanding on how to move forward.

Books

Services

Citizens Advice Wigan Borough works on a range of different projects and has multiple services all aiming at giving free, confidential and impartial advice.

Sign post

About us

Find out more about Citizens Advice history and what we are all about.

Table and chairs

Join our team

If you're interested in joining us, our internal job and volunteer vacancies will always be listed on our website.

Volunteer group

Citizens Advice Wigan Borough’s latest Instagram posts

🏠 Your social housing landlord is responsible for dealing with most repair problems in your home. If you’ve reported repairs to your landlord and they haven’t done anything, you can make a complaint. We can help you understand your ri
Citizens Advice proudly works with Macmillan to provide benefit advice to those who have been diagnosed with cancer. Call us on 01942 709 709 for help with benefit eligibility checks, form filling and help appealing benefit decisions.
✍️ Planning your next holiday from work? Make sure you check when you can take it and give the right amount of notice to your employer. Here’s what steps you should take ⤵️ https://bit.ly/48kLbzM
Check your entitlement to Pension Credit to be able to claim Winter fuel payment. Check with Entitledto: https://buff.ly/4e3cCPW or speak to an adviser about what you're entitled to: https://buff.ly/3MhhcOB You'll need details of your current hou
🛑 ‘Identity theft’ is when someone uses your name to open new bank accounts, get credit or buy services. This might have happened to you if you start getting bills or letters that you don’t know about. Our advice can help you pr
📣 New Scam Alert 📣 After the nationwide loss of the winter fuel payments, a scam text is targeting vulnerable people, urging them to provide personal and banking details. THIS IS A SCAM. Stay scam aware by reading our guide: https://buff.ly/4e
Did you know scammers can place fake QR codes in car parks? 🚗 This can lead drivers to share their personal and financial information on scam websites. It’s important you look out for frauds and be #ScamAware: ✔️ Check if the QR code is in a

Our latest news

Featured
Meet the Team - Georgina
Meet the Team - Georgina
National Food Bank Day 2024
National Food Bank Day 2024
Meet the Team - Lauren
Meet the Team - Lauren
What should you be ready for when you leave school?
What should you be ready for when you leave school?

Keep up to date with everything happening at Citizens Advice Wigan Borough

Sign up for our free email newsletter for the latest updates on how we’re helping across Wigan, Leigh and Makerfield.

Woman with phone on bus

Our impact last year

11,151

unique clients helped with 36,137 issues

£4.6 million

income gained/re-instated for our clients

9/10

clients had their issue completely solved

Please donate

Citizens Advice Wigan Borough is a non-profit charity organisation that relies solely on funding streams and donations in order to continue operating. If you would like to support us by offering a donation please click on the button below.

Donating to us helps ensure that we can continue to run our services and help other clients in need of advice and support.

Piggy bank - thank you!

#WeAreCitizensAdvice

We provide free, confidential, independent and impartial advice to everyone on their rights and responsibilities.

Whoever you are, whatever the problem, we’re here to help.

Woman getting advice with baby

Helpful links

Citizens Advice
Wigan Council
Age UK
Department for Work & Pensions
Beacon Counselling
Relay UK
SWAP (Support for Wigan Arrivals Project)
Shelter
Mind
ACAS
Wigan and Leigh Carers Centre
Unify Credit Union